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24/7 Banking

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24/7 Access

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You don’t need to visit a branch to deal with us. In fact, most of our members have never even been to one of our branches. We have all the services you need to access your account 24 hours a day, 7 days a week.

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Banking App 

With an abundance of features, banking with our app has never been quicker, easier or more secure. Available to download on iOS and Android smartphones.

  • Quickly check your account balance
  • Transfer funds and make BPay payments
  • Find your nearest rediATM
  • Change the Pin and Report lost or stolen Visa Cards
  • Fingerprint Login (iPhone 5S and above)
  • Pay bills via BPAY®
  • Pin change (debit and credit cards)
  • Transfer between accounts
  • Report lost or stolen cards 
  • Overseas notification (tell us that you're going overseas)

Download

Internet Banking

Internet Banking is a convenient and secure way to access your bank account. It allows you to access your bank account 24/7 from the comfort of your home or from your smartphone while you are on the move.

  • Use Internet Banking, secure in the confidence of our stringent security provisions which include SMS Verification Codes
  • View or print current account balances and transactions history
  • Transfer money between your accounts
  • Pay bills to over 12,000 registered BPAY billers
  • Make payments to another individual or business
  • Access your accounts from anywhere in the world, anytime
 Apply Now Learn more

Mobile Banking

Mobile Banking, ATM locations, Contact details, it’s all at your fingertips using our FREE Mobile Banking facility. Mobile Banking lets you bank from the convenience of your mobile phone anywhere, anytime. Access your balances or transactions easily, instantly and securely using Mobile Banking.

You can keep track of your money no matter where you are. If you are registered for Internet Banking you can access Mobile Banking straight away.

  • Pay Anyone
  • Synchronized with Internet Banking
  • Check balances, transfer funds & pay bills
  • Loan Redraws
  • No need to download an app
  • Optimised for touch phones
  • Completely secure
 Learn more
  Additional Information

How to access mobile banking:

You can simply search for your Bank using your smartphones web browser or go directly to:

  • www.bcub.com.au

Mobile phone compatibility

Our mobile site will work on most modern smartphones including iPhone, Windows mobile, Nokia and Blackberry models. Internet connection is required when using the Mobile Banking service. Normal data charges apply.

Find out more in the FAQs.


 

ATM Access

Australia Wide ATMs

If you are looking to withdraw money anywhere, you now have access to over 20,000 ATMs owned and operated by the Banks below, Australia-wide, and you will not incur a Direct Charge for the transactions:

  • NAB
  • Commonwealth Bank
  • Westpac
  • ANZ
  • BOQ - will not apply Direct Charge on their branch ATMs. All their offsite ATMs like BP Service stations, etc, will incur DIrect Charge

As a reminder, we have withdrawn from the rediATM network. From 1 January 2019 onwards, a Direct Charge will apply when you use a rediATM. Also, some other ATM owners like CashCard may also apply a Direct Charge when withdrawing funds. This fee will be disclosed upfront, providing you with the option of cancelling the transaction without incurring the fee.
 

International ATMs 
Your Visa card can be used in any ATM overseas where the VISA sign is displayed. Please take note, these ATMs may have a withdrawal fee charge and this fee will be disclosed upfront.

  
 

Phone Banking

Our Phone Banking Service gives you 24 hour access to your accounts from any touch phone.  It's a free service, you only pay the cost of a local call, regardless of where you ring from within Australia.

By simply calling and following the voice prompts, you can:

  • Have your last five transactions read to you
  • See if funds have been credited to your account
  • Transfer funds between your accounts
  • Transfer funds to selected third party accounts
  • Make a payment using BPAY
  • Obtain interest earned for the last financial year
  • Change your Access Code

Please contact us for more information.

  
  Additional Information

What number do I call to access Phone Banking?

The number for Phone Banking is: 1300 65 4477

You will be taken step by step through each action.

How do I use Phone Banking?

  • Call the phone number (as above)
  • You will be taken step by step through each option. All options can be repeated if necessary
  • Enter your member number then press #
  • Enter your Access Code, then press #
  • Listen to your account balances

What happens if I forget my access code?

You must notify the Bank that your access code is not working or you have forgotten your access code. We will issue you a new access code after we have performed the appropriate identity checks. You will be required to change this code the next time you use Phone Banking. We'll get back to you once we have your request - it's that easy!
  Useful Information