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Are you ready to Reboot your Privacy!

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As our day-to-day online activity shifts even further during the COVID-19 pandemic, Privacy Awareness Week is an important reminder to Reboot your privacy. Privacy Awareness Week (PAW) is an annual initiative of the Asia Pacific Privacy Authorities forum. It is held every year to promote and raise awareness of privacy issues and the importance of protecting personal information. 

Here are a few tips that can make a difference to your digital privacy

1. Personal Information

Make sure you know who is getting your personal or financial information. Don’t give out personal information on the phone, through the mail or over the Internet unless you’ve initiated the contact or know who you’re dealing with.

If a company that claims to have an account with you sends an email asking for personal information, don’t click on links in the email. Instead, type the company name into your web browser, go to their site and contact them through customer service. Or, call the customer service number listed on your account statement.

Keeping your personal information secure is highly important to your bank, we will never ask for your account information via an email!

2. Switch to e-Statements

Receiving you monthly statements in the mail can increase the risk of your personal information being stolen. Do you trust that your mailbox is secure? Would you leave $1,000 in cash in your mailbox and trust it would still be there in a week? By switching to e-Statements you can only access your statements by logging into internet banking, protecting your personal information and potentially protecting yourself from identity theft.

3. Log out every time

Closing a browser or typing over an address is not the same as logging out. Shut down apps when you’re not using them and make a habit of logging out of websites when you’re done. Most online banking applications automatically time out, but its cyber-smart to click ‘log out’ every time.

4. Check the machine

One of the most common ways a scammer will try to get access to your bank account is at the ATM. This is usually done by installing a ‘skimmer’ over the card reader, which captures the data on your card when you place it into the machine. The scammers then use that data to create a dummy card, which can also be used to access your account.

Always check before using ATMS especially if they aren’t owned by a bank looking for:

  • Any signs of tampering
  • Anything that looks out of place
  •  Anything that seems to move when touched

And always cover your pin!

5. Check your balance

Banks are usually quite effective at detecting suspicious activity on their customers’ accounts, but they're not perfect. So check your account balance regularly. When you do, go through your transactions and make sure they match up to what you’ve spent. If you have a joint account make sure your partner does the same.

6. Keeping your personal information up to date

It is important to keep you bank up to date with your personal information, if for any reason we may have to contact you about your account. We want to make sure we can reach you in a timely manner.

For more information on privacy week, please click here

If you notice any signs of fraudulent activity on your account contact: 1300 35 4477 


Verified by Visa Changes to Visa Secure

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Visa recently enhanced its security for online purchases making the experience more seamless and easier while protecting Visa card users from fraud. Along with these enhancements, Visa has rebranded the name from Verified by Visa to Visa Secure.

Visa Secure is a free service available to all Members who are making online purchases with their Unity Bank Visa card. It provides an additional layer of protection for online purchases from participating retailers.

Members will receive a One-Time Password (OTP) via SMS to their mobile number to authenticate the Visa card owner and protect their account against unauthorised usage. Members are encouraged to check their mobile number is up to date to allow us to send their OTP.

You can still shop online with non-participating retailers using your Unity Bank Visa card, however, your purchases will proceed as usual without the extra layer of security offered by Visa Secure. For reassurance, look out for the Visa Secure logo displayed on participating retailer’s website with online shopping options.

We have updated our Account & Access Facility Conditions of Use document to replace Verified by Visa with Visa Secure, you can access the latest version here.

If you have any questions, please do not hesitate to give us a call on 1300 65 4477.


New Chief Executive Officer Appointed for Unity Bank Limited

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The Chair of Unity Bank, Mr Mick Doleman, today announced the appointment of Danny Pavisic as the new Chief Executive Officer.

Mr Doleman said, “I am very pleased that our current Deputy Chief Executive Officer, Danny Pavisic, has been successful in securing the Chief Executive role, effective the 27th April 2020. Danny, who has served in senior Executive positions at Unity for the past 15 years, has demonstrated the leadership qualities the Board believe are essential in fulfilling the Chief Executive’s role. They include strong commercial skills, a passion and commitment to looking after the best interests of Members and staff, and the highest level of integrity”.

Responding to his appointment, Mr Pavisic said “Being appointed to lead an organisation that has an outstanding record of looking after its Members, during good times and difficult ones, is a privilege and something that I feel honoured to have been given the opportunity to do. The Bank has one of the strongest balance sheets in the country and a wonderful and dedicated team of staff who genuinely care for their Members, which places us in a great position to continue to improve the financial well‐being of our Members.

My immediate focus will be to ensure we assist all our Members impacted by Covid‐19 get through this. For 50 years we have helped our Members when they needed us most and the current challenges allow us to demonstrate the values and principles of the founders of this member‐owned Bank.

As an essential service, we have an important role to play in ensuring our country comes through this challenging time in as good as shape as possible”.

Mr Doleman once again thanks outgoing Chief Executive Officer Mark Genovese for his service over the past 17 years which has seen the Bank become an organisation that Members, staff and directors can all be very proud of.

Danny Pavisic